About booking other than our operation time
Only when pre-ordering, it is available to pick up your items by 10p.m.
Thank you for your continuous use of TIAT DUTY FREE pre-order website.
Currently, our operation time has been shortened since the decline of the number of international flight and the COVID-19.
We are very sorry for customers who use the service outside business hours.
We have changed our policy for the customers to be able to pick up pre-ordered items by 10PM.
TIAT DUTY FREE CENTRAL About booking other than our operation time
The operation time of TIAT DUTY FREE CENTRAL is 7:30 to 17:00.
After operation time, customers only who have pre-ordered can purchase items.
Please pre-order, after checking the details below.
― About the way of pre-order ―
- ■Pre-order procedures are the same as the usual way.
The deadline for ordering for 18:00 to 23:59 days is at 14 :00 the days before the departure date.
The deadline for ordering for 24:00 to 25:59 days is at 14 :00 the 2days before the departure date.
- ■The pickup method is different from a usual way. Make sure to check our confirmation mail which informs you of the pickup method.
― Details ―
- ■You can purchase only pre-ordered items. It is unavailable to add or change your items.
※cancellation is acceptable.
- ■Please visit our shop by 10 p.m. After 10 p.m., we cannot take care of any purchases.
※We will cancel any orders immediately after 10 p.m.
- ■Please make sure to put an accurate day of your departure. We cannot take care of your order if it does not correspond with your claimed departure date.
※When your departure date has changed, please inform us immediately.
※It would be impossible to take care of your order if the date you change your departure date is beyond available date to order.
- ■If you plan to depart after 0:00, please pick it up for your Ordered item until 22:00 the day before your departure.
The deadline for ordering for 24:00 to 25:59 days is at 14 :00 the 2days before the departure date.
We cannot accept orders after at 14:00 the 2days before, so please make your order as soon as possible.
* It is possible to send until 24hours before departure , but orders placed after 14:00 the 2days before will be cancelled.
Example : Departure date February 18 0:05a.m.
・ Application deadline・・・Please complete the order transmission by at 14:00 on February 16th.
・ Reply to confirmation email ・・・ We will send you an order confirmation email by 6:00 p.m.(18:00) on February 16th.
・ Visiting date and time of our store for picking up・・・ February 17th, within 8: 30p.m. to 10: 00 p. m.(20:30 to 22:00)
We look forward to serving you.