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Available date to order: 2024/5/8~2024/5/21

Terms of Membership

HANEDA Membership Terms of Use

In order to provide our customers with a service to help them enjoy Haneda Airport in greater comfort, convenience, and safety, we at Japan Airport Terminal Co., Ltd. (hereinafter “JAT”) provide customers with the HANDEA Membership Program to allow them to use JAT’s services more easily.

In accordance with the HANEDA Membership Terms of Use (hereinafter the “Terms of Use”) as set forth by JAT, customers may use the HANEDA Membership Services (hereinafter the “Membership Services”).

Article 1 (HANEDA Membership Services)

By registering for membership in accordance with these Terms of Use, customers may utilize the various Membership Services provided by JAT through an account they create at the time of registration. Please note that some Membership Services may require customers to register separately designated matters and agree to separate terms of use, among other requirements, in order to use them.

Article 2 (Membership Registration)

1.By accepting these Terms of Use, and completing the designated registration procedures, customers shall enter into an agreement with JAT comprised of the provisions of these Terms of Use, and customers shall be eligible as a HANEDA Member (hereinafter “Qualification for Membership”). Membership registration procedures are to be performed by the individual seeking to become a HANEDA Member. Customers who have acquired Qualification for Membership under this Article shall hereinafter be referred to as “Members.”

2.Customers shall accurately fill out the required items in the form designated for the registration procedure.

Article 3 (Management of IDs and Passwords)

Members shall manage their IDs and passwords for use of the Membership Services using due care so that other parties may not learn of them, and endeavor to regularly alter such IDs and passwords. Furthermore, Members shall not lend or transfer their IDs or passwords to other parties, nor provide them to be used by other parties.

Article 4 (Cancellation or Suspension of Use)

If any of the following items applies to a Member, JAT shall have the right to rescind the Member’s Qualification for Membership, and cancel or suspend said Member’s use of Membership Services without any prior notice or advice whatsoever.

(1)The Member breaches these Terms of Use, or the provisions of any other terms of use applicable to the Member in question

(2)The Member has registered false information with JAT

(3)Other situations where JAT determines that the Member is not suited to be a HANEDA Member

Article 5 (Changes to, Suspensions of, or Terminations of Membership Services)

1.When required by relevant authorities or for other reasons, JAT may change or add to all or a part of the substance of Membership Services without any prior notice to Members, or terminate provision of Membership Services to Members.

2.In the event the matters described in the preceding paragraph arise, JAT shall disseminate information thereof to Members using whatever methods may be appropriate in light of the effects of such changes, and the operational conditions of the Membership Services.

3.JAT may temporarily suspend all or part of the Membership Services without prior notice to Members in the event any of the following items apply:

(1)when performing regular or emergency maintenance or repairs of the system;

(2)when failures arise with respect to communication lines, computers, or other systems pertaining to the operation of Membership Services;

(3)when JAT needs to ensure the information security of JAT, Members, or third parties;

(4)when provision of Membership Services becomes difficult due to unforeseen accidents such as communication line outages, natural disasters, fires, or power outages, or various force majeure events, such as wars, disputes, riots, or labor disputes; or

(5)other circumstances where JAT reasonably determines that suspension of Membership Services is necessary in light of circumstances pertaining to each Membership Service.

4.JAT shall bear no liability whatsoever with respect to any damages suffered by Members or third parties as a result of any measures implemented in accordance with this Article.

Article 6 (Handling of Personal Information)

JAT shall handle any personal information belonging to Members acquired through the Membership Services in accordance with the following Privacy Policy set forth by JAT.

Citation: Public Announcement Matters Based on the “Act on the Protection of Personal Information”

Article 7 (Prohibited Matters)

In using Membership Services, Members shall not conduct any of the actions listed in the items below, or any actions that may potentially lead to the actions below.

(1)Violating laws or regulations, court judgments, decisions or orders, or government measures that are legally binding

(2)Harming public order or morality

(3)Providing benefits to antisocial forces, or other acts of cooperation with antisocial forces

(4)Infringing upon the rights, interests, and reputations, etc. of JAT, other Members, or other third parties

(5)Acquiring, or attempting to acquire, the IDs, passwords, or personal information of another Member without the consent of said Member

(6)Impersonating a third party, or intentionally sending false information

(7)Improperly collecting, disclosing, or providing the personal information of third parties, or other information that infringes on privacy of third parties

(8)Placing excess strain on JAT systems and networks, engaging in unauthorized access, using third-party accounts, creating or retaining multiple accounts, or other similar acts

(9)Breaching these Terms of Use, or any other terms of use applicable to the Member in question

(10)Any other acts JAT deems inappropriate

Article 8 (Elimination of Anti-social Forces)

If a Member is found to correspond to an anti-social force (organized crime group, company involved in an organized crime group, “sokaiya” racketeer, group engaging in criminal activities under the pretext of conducting social campaigns or political activities, and crime group specialized in intellectual crimes, the same applying hereinafter), or the circumstances described in any one of the following items apply to the Member, JAT shall immediately revoke the Qualification for Membership of said Member without notice of any kind.

(1)The Member is found to be affiliated with, or involved with an organization managed or controlled by an anti-social force

(2)The Member is found to have wrongfully utilized anti-social forces for the benefit of the Member personally or a third party, or to cause harm to a third party

(3)The Member is found to be involved with anti-social forces by providing them with funding or offering them other forms of convenience

(4)The Member is found to have, either themselves or through a third party, made violent demands, made wrongful demands that exceed the scope of legal responsibility, engaged in threatening behaviors, or engaged in violent acts

(5)Other situations equivalent to the preceding items are deemed to apply to the Member

Article 9 (Disclaimers)

1.JAT shall bear no liability whatsoever for any damages suffered by Members or any third parties as a result of inabilities to use the Membership Services stemming from any measures taken in accordance with Article 5 or communication conditions, any erroneous information registered by Members during their use of Membership Services and other related services, or Member data becoming lost due to failures of equipment or other similar phenomena. Neither shall JAT bear any liability whatsoever with respect to damages suffered by Members or third parties as a result of third-party use of Membership Services stemming from the negligence or intentional acts of Members.

2.JAT provides no warranties whatsoever that the information provided free of charge with respect to Membership Services is true, accurate, up-to-date, useful, reliable, legal, or free of infringements on the rights of third parties.

Article 10 (Liability of Members for Damages)

If JAT or any third party suffers damages as a result of the Member’s own personal use of the Membership Services, or any actions performed using the Membership Services (including situations where Members cause damages to JAT or third parties due to said Members’ failure to perform their obligations under these Terms of Use), said Members shall pay compensation for such damages of the Members’ own responsibility and expense.

Article 11 (Revisions to these Terms of Use)

JAT may revise these Terms of Use at any time, and set forth additional provisions and conditions to the Terms of Use. In such an event, JAT shall disseminate information regarding such changes to Members using whatever methods may be appropriate depending on the effects of such changes, and the operational conditions of the Membership Services.

Article 12 (Withdrawal from Membership)

If a Member seeks to withdraw from their membership, they may delete Member information using a designated form, and their withdrawal from membership shall be completed following the conclusion of the withdrawal procedures.

Article 13 (Governing Law and Dispute Resolution)

1.In the event of any problems that arise between JAT and Members with respect to these Terms of Use, both parties shall consult with each other to resolve such problems in good faith.

2.These Terms of Use shall be interpreted in accordance with the laws of Japan, and the Tokyo District Court shall be the court of first instance with exclusive jurisdiction for any and all disputes that arise with respect to these Terms of Use.

Supplementary Provisions

These Terms of Use shall come into effect on June 27, 2022.

购物指南

从预约到接受商品的流程

步骤1

至少起飞前24小时预定

至少起飞前24小时预定

将您想要的商品放入购物车中

步骤2

付款和预约完成

付款和预约完成

在购物车屏幕上,转到订单过程并选择付款方式。

步骤3

准备好商品后,您将收到一封完成预订的电子邮件。

准备好商品后,
您将收到一封完成预订的电子邮件。

确认库存后,您将在订单接收服务营业时间(10:00 至 18:00)收到订单确认电子邮件。
出发前,请务必确认您的订单和接收地点。

步骤4

出发日期和登机前交付货物

出发日期和登机前
交付货物

办理出境手续后,请到确认邮件中记载的接收店。 收到时,请提供收款人的全名。
*商品只能在出发时接收。 请注意,我们无法在您返回日本后交付或送货上门。

至少起飞前24小时预定

步骤1

至少起飞前24小时预定

将您想要的商品放入购物车中

付款和预约完成

步骤2

付款和预约完成

在购物车屏幕上,转到订单过程并选择付款方式。

准备好商品后,您将收到一封完成预订的电子邮件。

步骤3

准备好商品后,您将收到一封完成预订的电子邮件。

确认库存后,您将在订单接收服务营业时间(10:00 至 18:00)收到订单确认电子邮件。
出发前,请务必确认您的订单和接收地点。

出发日期和登机前交付货物

步骤4

出发日期和登机前交付货物

办理出境手续后,请到确认邮件中记载的接收店。 收到时,请提供收款人的全名。
※商品只能在出发时接收。 请注意,我们无法在您返回日本后交付或送货上门。

关于本网站的可订购期限

您可以在出发日期前14天至24小时前订购商品

关于支付方法

您可以选择提前支付或到店支付

关于提前支付
这里是关于提前支付


关于本地付款方式
您可以使用现金、信用卡、电子货币、二维码和条形码付款进行付款。
现金:日元、美元、欧元、银联卡

(一次性付清)

订购时所需的信息

出发日期(网上订购可在起飞前 24 小时完成)

航空公司和航班号

出发者的姓名(仅适用于出国旅行的人,但如果您的朋友和家人出国旅行,您可以获得替代产品)

添加、更改和取消订单

您可以在出发前两天通过"我的页面"办理登机手续(所有预订均已取消)。
如果产品有任何变化,请取消所有订单,然后重试。
*如果您提前付款,我们无法取消您的预订,因此请通过电话或电子邮件与我们联系。

添加、更改和取消订单

接收产品所需的信息

请出示您的订单号 14 位数,或提供收款人的姓名。

*如果您有多个订单号,请告知我们您的订单总数。

*订单号可从订单接收电子邮件、确认电子邮件和订单网站的"我的页面"确认。

*为了顺利接取商品,如果申请人以外的客人来店,请将订单确认电子邮件转发给接收者,或打印出一个页面 ,可以在其中确认订单信息,并将其发送给收取人。

关于免税液体物品的飞机内带入限制

关于免税液体物品的飞机内带入限制,。请参阅此处