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Available date to order: 2024/11/24~2024/12/7

Orders

Before Using Our Site

1. This site only accepts orders for products.
Please visit our shops to purchase products.

2. Duty free shops are only available to customers departing overseas.

3. Family members and friends who are also departing overseas can use the shops as well as the member; however, persons who are not departing overseas cannot use the shops.

Ordering Procedure

Please confirm the procedures for placing an order here.

Confirmation of Order Content

Once you have logged in to the ordering site and placed an order, it can be confirmed in your purchase history.
(Details of products confirmed to be in stock will be displayed)

※If additional orders are placed, purchase history cannot be viewed until the stock has been confirmed for the additional orders.

Pick-up Locations:

TIAT DUTY FREE Central Shop/24-hour pick-up

*Only cancellation of orders can be accepted.

Shop Payment Methods

Cash,credit card,Prepaid card formed electronic money and mobile payments are accepted.

  • Cash: Japanese Yen, US Dollars, Euros, Korean Won
  • UnionPay Card
creditcard

(single, installment, revolving, and bonus payments)


electronic

barcode

Adding to/Changing/Cancelling Orders

Adding Products

Additions to orders are not accepted. If you wish to add to your orders, please place a separate new order.
When visiting the shop, please present all order numbers to the shop staff.
*We are unable to consolidate orders.

Changing/Cancelling Orders

If there are changes to the order, please cancel all orders and place a new order.
Customers can cancel orders. (Only if cancelling the entire order)
Please note that if the customer does not visit the shop on the date of departure to pick up products, the order will be canceled.

If the transaction status has not changed to "Canceled" in two weeks, please contact us.

Notes on Departure Date Entry

There have been cases when products could not be handed over at the shop due to an error in departure date entry.
Please make sure you check the departure date when you receive the Order Confirmation e-mail.

If you do not receive an Order Confirmation e-mail.

If you have not received an Order Confirmation e-mail more than two days after placing the order, please contact us via telephone.

  • Telephone: 0120-61-0489
  • Business Hours: 10:00-18:00

Please state the name of recipient and departure date when making an inquiry.

Please note that there have been instances where e-mails sent from us were deleted as junk mail due to users’ Internet provider or e-mail software settings.
Please adjust your provider or e-mail settings to allow receipt of our e-mails.

User Guide

购物指南

从预约到接受商品的流程

步骤1

至少起飞前24小时预定

至少起飞前24小时预定

将您想要的商品放入购物车中

步骤2

付款和预约完成

付款和预约完成

在购物车屏幕上,转到订单过程并选择付款方式。

步骤3

准备好商品后,您将收到一封完成预订的电子邮件。

准备好商品后,
您将收到一封完成预订的电子邮件。

确认库存后,您将在订单接收服务营业时间(10:00 至 18:00)收到订单确认电子邮件。
出发前,请务必确认您的订单和接收地点。

步骤4

出发日期和登机前交付货物

出发日期和登机前
交付货物

办理出境手续后,请到确认邮件中记载的接收店。 收到时,请提供收款人的全名。
*商品只能在出发时接收。 请注意,我们无法在您返回日本后交付或送货上门。

至少起飞前24小时预定

步骤1

至少起飞前24小时预定

将您想要的商品放入购物车中

付款和预约完成

步骤2

付款和预约完成

在购物车屏幕上,转到订单过程并选择付款方式。

准备好商品后,您将收到一封完成预订的电子邮件。

步骤3

准备好商品后,您将收到一封完成预订的电子邮件。

确认库存后,您将在订单接收服务营业时间(10:00 至 18:00)收到订单确认电子邮件。
出发前,请务必确认您的订单和接收地点。

出发日期和登机前交付货物

步骤4

出发日期和登机前交付货物

办理出境手续后,请到确认邮件中记载的接收店。 收到时,请提供收款人的全名。
※商品只能在出发时接收。 请注意,我们无法在您返回日本后交付或送货上门。

关于本网站的可订购期限

您可以在出发日期前14天至24小时前订购商品

关于支付方法

您可以选择提前支付或到店支付

关于提前支付
这里是关于提前支付


关于本地付款方式
您可以使用现金、信用卡、电子货币、二维码和条形码付款进行付款。
现金:日元、美元、欧元、银联卡

(一次性付清)

订购时所需的信息

出发日期(网上订购可在起飞前 24 小时完成)

航空公司和航班号

出发者的姓名(仅适用于出国旅行的人,但如果您的朋友和家人出国旅行,您可以获得替代产品)

添加、更改和取消订单

您可以在出发前两天通过"我的页面"办理登机手续(所有预订均已取消)。
如果产品有任何变化,请取消所有订单,然后重试。
*如果您提前付款,我们无法取消您的预订,因此请通过电话或电子邮件与我们联系。

添加、更改和取消订单

接收产品所需的信息

请出示您的订单号 14 位数,或提供收款人的姓名。

*如果您有多个订单号,请告知我们您的订单总数。

*订单号可从订单接收电子邮件、确认电子邮件和订单网站的"我的页面"确认。

*为了顺利接取商品,如果申请人以外的客人来店,请将订单确认电子邮件转发给接收者,或打印出一个页面 ,可以在其中确认订单信息,并将其发送给收取人。

关于免税液体物品的飞机内带入限制

关于免税液体物品的飞机内带入限制,。请参阅此处