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Available date to order: 2024/5/4~2024/5/17

Notes regarding the resumption of international flights at Terminal 2


Notes regarding the resumption of international flights at Terminal 2



With the commencement of operations at Haneda International Airport Terminal 2, we have reopened the acceptance of pre-orders.
There are two locations where you can pick up your pre-ordered items: inside the TIAT DUTY FREE CENTRAL store in Terminal 3 and at the Reservation Pick-up Counter in Terminal 2.
Your pick-up will be at the Terminal you specified when placing your order.
Please note that pick-up is only available at the designated Terminal, and we are unable to pick-ups at other Terminals. Therefore, please confirm your Terminal of use before making your application.
Also, please be aware that we cannot accommodate changes if there is a last-minute switch in your departure Terminal.


羽田國際線第2號航站樓運營重新開始,隨之我們恢復了事前訂購的接受服務。
事前訂購的領取地點包括:第3號航站樓TIAT DUTY FREE CENTRAL店內和第2號航站樓預約交付櫃台。
請注意,您的領取地點將在訂購時由客戶指定的航站樓。由於無法在指定航站樓以外的地點領取,請確認您所使用的航站樓後再進行申請。
此外,如果您的出發航站樓在最後一刻有所更改,我們將無法提供相應的支持。敬請諒解。



한다 국제선 제2 터미널 운영 재개에 따른 사전 주문 이용 안내
한다 국제선 제2 터미널 운영을 시작하게 되어 사전 주문 접수를 재개하였습니다.
사전 주문 수령 장소는 제3 터미널 TIAT DUTY FREE CENTRAL 내 및 제2 터미널 예약 인도 카운터로 2군데로 지정되었습니다.
주문 시 고객님이 지정한 터미널에서 수령하게 됩니다.
지정된 터미널 이외에서는 수령이 불가하니 이용하실 터미널을 확인한 후 신청해 주시기 바랍니다.
또한, 출발 터미널이 직전에 변경되는 경우에도 대응이 불가하오니 양해 부탁드립니다.




Shopping Guide

Procedure from ordering to pick-up

STEP1

Please reservate at least 24 hours before departure.

Please reservate at least 24 hours before departure.

Please add the desired product to the cart.

STEP2

Completion of payment / reservation

Completion of payment / reservation

Press the shopping cart button to proceed to the order process and select a payment method.

STEP3

When the product is ready, you will receive a reservation confirmation email.

When the product is ready,
you will receive a reservation confirmation email.

After checking the stock, you will receive an order confirmation email during the business hours of the order reception service (10: 00-18: 00).
Please be sure to check the order details and pick-up location before departure.

STEP4

Delivery of products by departure date and boarding

Delivery of products
by departure date and boarding

After the departure procedure, please come to the receiving store stated in the confirmation email. Please provide the recipient's full name when you pick it up.
* Products can only be picked up at the time of departure. Please note that you cannot hand over or deliver to home after returning to Japan.

Please reservate at least 24 hours before departure.

STEP1

Please reservate at least 24 hours before departure.

Please add the desired product to the cart.

Completion of payment / reservation

STEP2

Completion of payment / reservation

Press the shopping cart button to proceed to the order process and select a payment method.

When the product is ready, you will receive a reservation confirmation email.

STEP3

When the product is ready, you will receive a reservation confirmation email.

After checking the stock, you will receive an order confirmation email during the business hours of the order reception service (10: 00-18: 00).
Please be sure to check the order details and pick-up location before departure.

Delivery of products by departure date and boarding

STEP4

Delivery of products by departure date and boarding

After the departure procedure, please come to the receiving store stated in the confirmation email. Please provide the recipient's full name when you pick it up.
* Products can only be picked up at the time of departure. Please note that you cannot hand over or deliver to home after returning to Japan.

About the orderable period on this site

Orders can be placed from 14 days to 24 hours before the departure date.

About advance payment method

You can choose advance payment or local payment.

About advance payment
Click here for advance payment


About local payment method
You can pay by cash, credit card, e-commerce, QR / bar code payment.
Cash: Japanese Yen, US Dollar, Euro and UnionPay Card

(One-time payment)

Information required when ordering

Departure date (We accept up to 24 hours before departure on our site.)

Airline name and flight number to board

The name of the person departing (only available to those departing overseas, but if any of your friends or family members travel abroad, you can receive the product on your behalf. )

About addition / change / cancellation of order contents

You can complete the procedure from "My Page" up to 2 days before departure (only cancellation).
If there is a change in the product, please cancel all your orders and then place your order again.
* Customers who have paid in advance cannot cancel, so please contact us by email.

About addition / change / cancellation of order contents

Information required when receiving the product

Please provide your 14-digit order number or give the recipient's name.

* If you have multiple order numbers, please tell us the total number of orders.

* You can check your order number from the order acceptance email, confirmation email, or "My Page" on the ordering site.

* For smooth receipt, if you are not recipient of the products, please forward the order confirmation email to the recipient, or print out and hand it to the recipient.

About duty-free liquid products of carry-on restrictions

Please check here for restrictions on carry-on of duty-free liquid products.