Public Announcement Matters Based on the “Act on the Protection of Personal Information”

As described below, Japan Airport Terminal Co., Ltd. (hereinafter “JAT”) collects, uses, and manages customer personal information through JAT’s online shopping website, duty-free advance registration website, and smartphone application (collectively referred to as the “Service”).

For JAT’s address, and the name of our representative, please check the following URL.

https://www.tokyo-airport-bldg.co.jp/en/corporate_profile/profile.html

1.Responsible Person

JAT will appoint a person responsible for the protection of personal information, and appropriately handle and securely manage personal information.

2.Acquisition of Personal Information

JAT will acquire personal information to the extent required to provide the Service, and will acquire the following types of personal information using legal and equitable methods.

(1) Information on individuals and information pertaining to contact details

Names, addresses, telephone numbers (including cellphone numbers and fax numbers) email addresses, company names and organization names, department names, job position titles, workplace locations, and other information pertaining to contact details, gender, country name (country of residence), date of birth, credit card information and other payment-related information

(2) Information regarding the use of the Service, etc.

Order history, store use history, flight registration information service use results, information regarding responses and inquiries in various surveys, IT and system data including use status of the Service and customer location information, information regarding customer use of the Service, including cookies and activity logs on websites

3.Personal Information Utilization Purposes

JAT will only use the personal information acquired from customers to the extent necessary to achieve the following utilization purposes, and will not use personal information beyond this scope. In the event JAT changes the utilization purposes, such changes shall be limited to a scope deemed reasonably related to the utilization purposes before such changes, and the utilization purposes following the changes shall either be communicated to customers via notices, or publicly announced.

1.To confirm orders, deliver products, and collect payments pertaining to the Service

2.To give guidance on, provide, and manage the Service

3.To respond to inquiries about the Service

4.To send catalogs and direct-mails pertaining to the Service

5.To provide notices that include the latest information, campaign information and event information pertaining to after-care related to the Service, and products and services handled by JAT as well as JAT Group Companies

6.To conduct surveys relating to the products and services handled by JAT as well as JAT Group Companies, and to develop statistical information regarding the use status and satisfaction surveys pertaining to the Service

7.To conduct market surveys and customer behavior analyses regarding the products and services handled by JAT and JAT Group Companies

8.To improve the Service, and to otherwise develop, analyze, and examine the products and services provided by JAT and JAT Group Companies

9.To measure the effectiveness of the Service with respect to provided/explained information based on actual use of the Service (including location information)

10.To perform analyses via profiling, targeting, and scoring, etc. based on information regarding behaviors and interests, such as order history and service use status

11.To perform behavioral analyses from customer attribute data based on airport use status, etc.

12.For other marketing purposes

4.Provision of Personal Data to Third Parties

JAT will not provide personal data of customers to third parties without the consent of the customer except for the following circumstances:

1.Where provision is permitted by laws and regulations

2.When JAT subcontracts personal data handling to the extent necessary to achieve the utilization purposes (in such circumstances, JAT shall supervise the subcontractor as necessary and appropriate to ensure safe management of the personal data provided through the subcontracting arrangement)

3.When jointly using such data with JAT Group Companies (please see “5. Joint Use with JAT Group Companies” below)

5.Joint Use with JAT Group Companies

JAT and JAT Group Companies (see below) may jointly use, as described below, personal information pertaining to customers in order to explain products and services handled by JAT and JAT Group Companies to customers, as well as to improve and promote products and services, among other similar uses. Personal information that may be subject to joint use includes the following: names, addresses, telephone numbers (including cellphone numbers and fax numbers), email addresses, company names and organization names, department names, job position titles, workplace locations, and other information pertaining to contact details, gender, date of birth, order history, credit card information, and other payment-related information, flight reservation and cancellation information, Service use results, information regarding responses in various surveys and inquiries, IT and system data including use status of the Service and customer location information, information regarding customer use of the Service, including cookies and activity logs on websites, and other information. Please note that, although JAT is the party responsible for management of any customer personal information subject to joint use, JAT Group Companies will also strictly manage personal information with the same level of care as JAT. For JAT’s address, and the name of our representative, please check the following URL.

https://www.tokyo-airport-bldg.co.jp/en/corporate_profile/profile.html

[JAT Group Companies]

6.Disclosure of Personal Data, etc.

If JAT receives requests from customers based on the Personal Information Protection Act for the disclosure, correction, addition, or deletion of personal information, as well as the suspension of provision to third parties and the disclosure of records pertaining to provision to third parties (hereinafter the “Personal Information Disclosures, etc.”), JAT shall promptly address such requests to the extent deemed reasonable after confirming that such requests do in fact come from the customer to whom such information pertains. Inquiries regarding Personal Information Disclosures, etc. will only be accepted by phone. Please be aware that customers may be separately charged actual expenses for Personal Information Disclosures, etc.

7.Management of Personal Data

JAT will strive to keep personal data accurate and up-to-date within the scope necessary to achieve the utilization purposes, and will endeavor to immediately erase the data when it is no longer needed for use.
JAT will take necessary and appropriate measures to prevent leaks of, loss of, and damage to, personal data, and to otherwise ensure the safe management of personal data.
JAT will supervise employees as appropriate and necessary to ensure proper handling of personal data.

*For the privacy policies of JAT and Tokyo International Air Terminal Corporation, please check the following URL.

JAT:
https://www.tokyo-airport-bldg.co.jp/en/privacy_policy/

Tokyo International Air Terminal Corporation:
http://www.tiat.co.jp/en/privacy.html

Contact Desk for Inquiries Regarding the Above

For any questions, inquiries, discussions, opinions, or complaints, etc. regarding JAT’s handling of personal information, please contact us at the following:

GDPR Privacy Policy

With respect to personal data collected by the online shopping website, duty-free advance registration website, and smartphone application operated by JAT (collectively referred to as the “Service”) to which privacy laws and regulations apply, in accordance with such applicable privacy laws and regulations, etc., JAT has set forth the following GDPR Privacy Policy (hereinafter the “Policy”).

1.Protection and Management of Personal Data

JAT collects the personal data (see “3. Personal Data Collected” below) of users of the Service (hereinafter “Customers”) to the extent necessary to ensure the smooth operation of the Service (information provision via the service, receipt of various opinions, sale of products through the Service, etc.). The personal data collected will be handled appropriately within the scope of the utilization purposes (see “4. Utilization Purposes of Personal Data, and the Basis Thereof”).

2.Definition of Terms

The definitions of the terms used in this Policy are as follows. Except as otherwise provided in this Policy, the definitions of terms used in this Policy are governed by the definitions of applicable privacy laws and regulations, etc.

3.Personal Data Collected

JAT collects the following personal data pertaining to Customers.

4.Utilization Purposes of Personal Data, and the Basis Thereof

JAT collects and utilizes personal data for the following purposes, in accordance with the legal bases described in the accompanying parentheses.

5.Refusal to Provide Personal Data

JAT must have Customers provide their personal data in order to use the Service. If Customers do not wish to provide their personal data, JAT may not be able to provide them with all or a part of the Service.

6.Technology Used to Collect Personal Data

JAT may acquire cookies and mobile device identification information (Android ad identifiers, iOS ad identifiers, etc.) through the Service.

○A. JAT utilizes Google Analytics in the Service to learn how our websites are being used. When using Google Analytics, Google may utilize cookies, web beacons, and other similar technologies to collect, record, and analyze information regarding Customers. For details, please refer to “HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES.” Also, for explanations regarding the Google Analytics terms of use, please refer to the Google Analytics website, and for explanations regarding Google’s Privacy Policy, please visit Google's website.

*HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES

https://policies.google.com/technologies/partner-sites?hl=en

*Google Analytics Terms of Service

https://marketingplatform.google.com/about/analytics/terms/us/

*Google’s Privacy Policy

https://policies.google.com/privacy?hl=en-US

■If Customers do not want Google Analytics to use their data, they can disable Google Analytics by downloading and installing the Google Analytics opt-out add-on provided by Google, and changing their browser add-on settings.

*Google Analytics Opt-out Browser Add-on

https://tools.google.com/dlpage/gaoptout?hl=en

○B. In this Service, JAT uses Cookiebot, a GDPR-responsive information analysis service provided by Cybot, to restrict the acquisition of information by using cookies during periods where Customers have not consented to the use of cookies, to acquire cookie consent information, and to analyze the status of consent with respect to cookies. When JAT uses Cookiebot, Cookiebot will acquire cookies consent information, and Cybot will analyze the status of Customer consent with respect to cookies.

7.Disclosure and Provision of Personal Data

○A. JAT may share personal data with JAT Group Companies (see below) in accordance with applicable privacy laws and regulations, etc. Furthermore, to the extent necessary to accomplish the purposes described in this Policy, JAT may subcontract certain duties to external parties, and disclose and provide personal data to the extent required for said subcontractors to process the duties delegated to them. In such an event, JAT shall supervise the subcontractor to the extent necessary and appropriate to ensure safe management of the delegated personal data.

[JAT Group Companies]

○B. The Service utilizes Google Analytics as provided by Google, Inc. in order to ascertain the access conditions of the web pages on the website in order to improve content of web pages, as set forth in “6. Technology Used to Collect Personal Data.” JAT may, through our use of Google Analytics, disclose and provide personal data to Google, Inc.

○C. As described in “6. Technology Used to Collect Personal Data” above, in this Service, JAT uses Cookiebot, a GDPR-responsive information support service provided by Cybot, to restrict the acquisition of information by using cookies during periods where Customers have not consented to the use of cookies, to acquire cookies consent information, and to analyze the status of consent with respect to cookies. JAT may, through our use of Cookiebot, disclose and provide personal data to Cybot

○D. In order to comply with applicable privacy laws and regulations, etc. JAT may disclose and provide the personal data of Customers to relevant authorities, and other recipients of disclosures and provisions stipulated by applicable privacy laws and regulations, etc.

8.Transfers of Personal Data to a Third Country Outside the EU

In order to achieve the utilization purposes, JAT stores all personal data of Customers within Japan. If JAT provides personal data of Customers to third parties, we will adhere to the provisions of applicable privacy laws and regulations.

9.Storage Period for Personal Data

JAT may retain the personal data of Customers for up to five years.

10.Customer Rights, etc.

○A. Customers may exercise the following rights with respect to personal data retained by JAT, within the scope stipulated by applicable privacy laws and regulations, etc.

○B. If Customers seek to exercise any of the rights described above, they should communicate with the points of contact set forth in “12. Contact Us.”

○C. Customers have the right to withdraw any consent provided with respect to personal data processing anytime, insofar as the processing in question was conducted based on the consent of Customers. Withdrawal of consent will not work to undermine the legality of any processing performed prior to the withdrawal where the processing was conducted based on Customer consent. (GDPR Article 7(3))

○D. As a general matter, if a Customer is a child under the age of 16, consent of the party with custodial responsibility over the child will be required. (GDPR Article 8)

○E. Customers have the right to lodge a complaint regarding JAT’s handling of personal information with supervisory authorities responsible for information protection, including supervisory authorities applicable to the EU member state to which the Customers themselves belong, as well as the EU member state in which the Customers work, or in which the infringing conduct took place. (GDPR Article 77)

11. Data Protection Officer

Japan Air Terminal Co., Ltd., Planning and Management Division, General Affairs and Human Resources Department, Legal Office
Personal Information and Specific Personal Information Protection Section

12. Contact Us

〒144-0041
3-3-2 Haneda Airport, Ota-ku, Tokyo
Japan Air Terminal Co., Ltd., Planning and Management Division, General Affairs and Human Resources Department, Legal Office
Personal Information and Specific Personal Information Protection Section
Tel: 03-5757-8040

Cookie Usage Policy

The Service uses cookies. The Service uses cookies to display content and advertisements adjusting to each customer, provide social media features, and measure the number of times that an ad appears or is clicked on. Cookies are also used to collect information on how Customers utilize the Service, and this information is shared with various social media, ad distributing, and data analysis partners. Each of our partners may use a combination of the information collected through these cookies, other information provided to each partner by Customers, as well as other information collected by our partners when Customers use the partners’ other services.

Cookies are small text files that help Customers use websites more effectively.

While it is legal to store cookies on Customers devices when they are essential to the operation of the Service, all types of cookies require the permission of Customers.

The Service uses different types of cookies. Some cookies are placed by third party services displayed on JAT website pages.

Customers may alter or withdraw anytime their consent to any cookie declaration set forth on the website.

Customers should include their consent ID and date of consent when contacting JAT regarding any consents they provided.

Consent applies to the following domain: tokyo-haneda.com
Consent Status: Denied
Change consent
The cookie declaration was last updated by Cookiebot on August 11, 2021. :

Mandatory (4)

Mandatory cookies enable basic functions such as page navigation and access to safe areas of the website, making it easier for Customers to use the website. Without these cookies, the website will not function properly.

Configuration Information (5)

Configuration information cookies store information regarding the operation and appearance of the website, such as the location of the customer and their preferred language.

Statistical (6)

Statistical cookies anonymously collect and report information about the interactions between the website and visitors to the website, and are used to improve the quality of the website.

Marketing (12)

Marketing cookies are used to track visitors across the website overall. This tracking enables the display of advertisements that are more relevant and engaging to Customers, thereby increasing value for publishers and third party advertisers.

Unclassified (2)

Unclassified cookies are cookies that are currently being classified by the providers of individual cookies and JAT.