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Available date to order: 2024/4/28~2024/5/10

Privacy Policy

个保法隐私政策

日本空港大厦株式会社(以下简称“本公司”)就处理在本公司运营的网上购物网站、免税商品预约网站以及手机应用程序(以下统称“本服务”)中收集的、应适用《中华人民共和国个人信息保护法》(以下简称“个保法”)的个人信息,按照个保法制定个保法隐私政策(以下简称“本政策”)如下:

1.本公司名称和联系方式

名 称: 日本空港大厦株式会社
日文:日本空港ビルデング株式会社;英文:Japan Airport Terminal Co.,Ltd.
住 所: 日本国东京都大田区羽田空港3-3-2 第1旅客候机楼
电话号码: 0081-3-5757-8000

2.个人信息的种类

本公司在提供本服务所需的范围内,通过合法方式取得以下种类的个人信息:

(1)本人信息及联系方式相关信息

姓名、住所、电话号码(包括手机、传真)、邮箱地址、公司名称或团体名称、部门名称、职位名称、工作单位所在地、与联系方式有关的其他信息、性别、国家名称(所在国)、出生日期、信用卡信息等结算相关信息

(2)本服务的使用等相关信息

订单历史记录、店铺使用历史记录、航班登记信息服务使用情况、对各类问卷的回答和垂询等相关信息、包括本服务的使用情况以及您的位置信息等在内的IT和系统数据、包括Cookies以及网站用户行为日志等在内的与您使用本服务有关的信息


按照个保法,上述个人信息种类中的信用卡信息等结算相关信息、您的位置信息等可能会被归入敏感个人信息。该等敏感个人信息的泄露或者非法使用可能会对您的权益造成不良影响(例如容易导致您的人格尊严受到侵害或者人身、财产安全受到危害),而本公司会对该等敏感个人信息进行严格管理并依法处理,以避免发生上述情况。

3.个人信息的处理目的和方式

本公司仅在实现以下使用目的所必需的范围内使用收集到的您的个人信息,使用时不超出该范围。本公司在变更使用目的时,仅在被合理认为与变更前的使用目的有关的的范围内进行。届时,本公司将以通知或者公告形式告知您变更后的使用目的。

1.用于本公司进行与本服务相关的订单确认、发货、收款;

2.用于本公司对本服务进行介绍、提供、管理;

3.用于本公司对本服务相关垂询等进行回复;

4.用于发送本服务相关商品目录或DM广告;

5.用于对本服务相关的售后服务、本公司及本公司集团所提供的商品或服务相关的最新信息、促销信息、活动信息等进行通知;

6.用于本公司及本公司集团就所提供的商品或服务进行相关的问卷调查,并制作本服务使用情况和满意度调查的统计信息;

7.用于本公司及本公司集团就所提供的商品或服务进行相关的市场调查或顾客动向分析;

8.用于改进本服务等对本公司及本公司集团所提供的商品或服务进行开发、分析和研究;

9.用于根据本服务的使用情况(包括位置信息)评估所提供和介绍的信息的效果;

10.用于基于由订单历史记录、服务使用情况等行为和关注内容等信息所生成的用户画像、广告定向、评分等进行分析;

11.用于根据您的属性数据,基于机场使用情况等进行行为分析;

12.用于进行其他营销。

    4.向第三方提供个人信息以及向中国境外的国家或地区转移个人信息

    在未取得您的同意时,本公司不会向第三方提供个人信息。但是,以下情形除外:

    1.属于个保法规定的无需取得个人同意的情形的;

    2.本公司为实现使用目的而在必要范围内委托中国境内第三方处理个人信息的(此时,为了伴随委托工作所提供的个人信息得以安全管理,本公司会对受托人进行必要且妥善的监督)。

    5.与集团内公司共同利用

    另外,为了向您介绍商品或服务,或用于商品或服务的改进或促销等,本公司可能会将与您相关的个人信息提供给本公司集团内公司。现以公告形式告知本公司集团内公司的名称、联系方式、处理目的和方式、个人信息的种类以及(本公司集团内公司位于中国境外的国家或地区时)您向该本公司集团内公司行使个保法规定权利的方式和程序等事项如下:

    【集团内公司】

    ■ 名称

    ○ 东京国际空港Terminal株式会社(東京国際空港ターミナル株式会社)

    ○ 东京Airport Restaurant株式会社(東京エアポートレストラン株式会社)

    ○ 株式会社Japan Duty Free Fa-So-La三越伊势丹(株式会社Japan Duty Free Fa-So-La三越伊勢丹)

    ○ osmo企业株式会社(コスモ企業株式会社)

    ○ 国际协商株式会社(国際協商株式会社)

    ○ 株式会社日本空港Logitem(株式会社日本空港ロジテム)

    ○ 株式会社Big Wing(株式会社ビッグウイング)

    ○ 日本空港Techno株式会社(日本空港テクノ株式会社)

    ○ ir BIC株式会社(Air BIC株式会社)

    ○ 株式会社羽田Airport Enterprise(株式会社羽田エアポートエンタープライズ)

    ○ 羽田Airport Security株式会社(羽田エアポートセキュリティー株式会社)

    ○ 羽田旅客Service株式会社(羽田旅客サービス株式会社)

    ○ apan Airport Ground Handling株式会社(ジャパン・エアポート・グランドハンドリング株式会社)

    ○ 株式会社羽田未来综合研究所(株式会社羽田未来総合研究所)

    ○ 株式会社樱商会(株式会社櫻商会)

    ○ 株式会社滨真(株式会社浜眞)

    ○ 株式会社C.T.T(株式会社シー・ティ・ティ)

    ○ 会馆开发株式会社(会館開発株式会社)

    ○ 羽双商贸有限公司

    ○ ANI KE AKUA PACIFIC, INC.

    ■ 联系方式

      [下述7所列联系方式]

    ■ 处理目的

      上述3所列处理目的

    ■ 处理方式

      收集、存储、使用、加工、传输、提供、公开、删除等

    ■ 个人信息的种类

      上述2所列各种信息

    ■ 个人向接收方行使个保法规定权利的方式、程序等

      [请通过下述7所列方式进行联系。]

    6.个人信息的保存期限

    本公司仅依据个保法及其他适用的法律法规处理个人信息。除另有规定外,本公司仅在为实现处理目的所必要的最短时间内保存个人信息(包括为了遵守适用的法律法规或者进行法律请求的举证、行使或抗辩而所必需的情形)。

    7.行使个保法规定权利的方式和程序

    关于本公司所保存的个人信息,您可以依据个保法行使以下权利:

    ■ 撤回同意的权利(个保法第15条)

    ■ 对您的个人信息的处理享有知情权、决定权,有权限制或者拒绝他人对您的个人信息进行处理(个保法第44条);

    ■ 有权查阅、复制您的个人信息(个保法第45条第1款);

    ■ 关于数据可携带的权利(个保法第45条第3款);

    ■ 有权请求个人信息处理者更正、补充不准确或者不完整的个人信息(个保法第46条第1款);

    ■ 在一定情形下有权请求删除个人信息(个保法第47条第1款);

    ■ 有权要求就本隐私政策进行解释说明(个保法第48条)。


    对于本公司对个人信息的处理存有疑问、意见,或需要查询、商谈、投诉等时,请通过以下方式进行联系:


    〒144-0041
    日本国东京都大田区羽田空港三丁目3番2号
    日本空港大厦株式会社 企划管理本部总务人事部法务课
    个人信息和特定个人信息保护对策组
    电话:0081-3-5757-8040

    GDPR Privacy Policy

    With respect to personal data collected by the online shopping website, duty-free advance registration website, and smartphone application operated by JAT (collectively referred to as the “Service”) to which privacy laws and regulations apply, in accordance with such applicable privacy laws and regulations, etc., JAT has set forth the following GDPR Privacy Policy (hereinafter the “Policy”).

    1.Protection and Management of Personal Data

    JAT collects the personal data (see “3. Personal Data Collected” below) of users of the Service (hereinafter “Customers”) to the extent necessary to ensure the smooth operation of the Service (information provision via the service, receipt of various opinions, sale of products through the Service, etc.). The personal data collected will be handled appropriately within the scope of the utilization purposes (see “4. Utilization Purposes of Personal Data, and the Basis Thereof”).

    2.Definition of Terms

    The definitions of the terms used in this Policy are as follows. Except as otherwise provided in this Policy, the definitions of terms used in this Policy are governed by the definitions of applicable privacy laws and regulations, etc.

      Terms Definitions 
     Applicable privacy laws and regulations, etc.  Refers to the EU General Data Protection Regulation as well as privacy laws, regulations, and rules, etc., including the relevant enforcement laws of each nation.
     Personal data  Refers to information pertaining to identified natural persons, or identifiable natural persons.
     Processing  Refers to work performed with respect to personal data (data collection, recording, editing, storage, restoration, referencing, use, disclosure and provision, alignment, restrictions, deletion, etc.). 

    3.Personal Data Collected

    JAT collects the following personal data pertaining to Customers.

    ○ Access logs to the Service (IP addresses, cookies, and mobile device identification information (Android ad identifiers, iOS ad identifiers, etc.), etc.)

    ○ Information related to the submission of inquiries and opinions by Customers (names, email addresses, content of inquiries and opinions, etc.)

    ○ Information relating to the sale of products through the Service (names, addresses, telephone numbers, email addresses, genders, dates of birth, passwords, credit card information, purchase histories, and delivery addresses, etc. of purchasers)

    4.Utilization Purposes of Personal Data, and the Basis Thereof

    JAT collects and utilizes personal data for the following purposes, in accordance with the legal bases described in the accompanying parentheses.

    ○ Page control, customization, and access analyses for the Service (legitimate interests)

    ○ Responses to inquiries and opinions from Customers, and improvement of the Service and other services provided by JAT (legitimate interests, legal obligations)

    ○ Security measures for the servers running the Service (legitimate interests)

    ○ Responses pertaining to the delivery and billing, etc. of product sales through the Service (performance of agreements)

    5.Refusal to Provide Personal Data

    JAT must have Customers provide their personal data in order to use the Service. If Customers do not wish to provide their personal data, JAT may not be able to provide them with all or a part of the Service.

    6.Technology Used to Collect Personal Data

    JAT may acquire cookies and mobile device identification information (Android ad identifiers, iOS ad identifiers, etc.) through the Service.

    ○A. JAT utilizes Google Analytics in the Service to learn how our websites are being used. When using Google Analytics, Google may utilize cookies, web beacons, and other similar technologies to collect, record, and analyze information regarding Customers. For details, please refer to “HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES.” Also, for explanations regarding the Google Analytics terms of use, please refer to the Google Analytics website, and for explanations regarding Google’s Privacy Policy, please visit Google's website.

    *HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES

    https://policies.google.com/technologies/partner-sites?hl=en

    *Google Analytics Terms of Service

    https://marketingplatform.google.com/about/analytics/terms/us/

    *Google’s Privacy Policy

    https://policies.google.com/privacy?hl=en-US

    ■If Customers do not want Google Analytics to use their data, they can disable Google Analytics by downloading and installing the Google Analytics opt-out add-on provided by Google, and changing their browser add-on settings.

    *Google Analytics Opt-out Browser Add-on

    https://tools.google.com/dlpage/gaoptout?hl=en

    ○B. In this Service, JAT uses Cookiebot, a GDPR-responsive information analysis service provided by Cybot, to restrict the acquisition of information by using cookies during periods where Customers have not consented to the use of cookies, to acquire cookie consent information, and to analyze the status of consent with respect to cookies. When JAT uses Cookiebot, Cookiebot will acquire cookies consent information, and Cybot will analyze the status of Customer consent with respect to cookies.

    7.Disclosure and Provision of Personal Data

    ○A. JAT may share personal data with JAT Group Companies (see below) in accordance with applicable privacy laws and regulations, etc. Furthermore, to the extent necessary to accomplish the purposes described in this Policy, JAT may subcontract certain duties to external parties, and disclose and provide personal data to the extent required for said subcontractors to process the duties delegated to them. In such an event, JAT shall supervise the subcontractor to the extent necessary and appropriate to ensure safe management of the delegated personal data.

    [JAT Group Companies]

    ■ Tokyo International Air Terminal Corporation

    ■ Tokyo Airport Restaurant Co., Ltd.

    ■ Japan Duty Free Fa-So-La Isetan Mitsukoshi Co., Ltd.

    ■ Cosmo Enterprise Co., Ltd.

    ■ International Trade Inc.

    ■ Japan Airport Logitem Co., Ltd.

    ■ BIG WING Co., Ltd.

    ■ Japan Airport Techno Co., Ltd.

    ■ Air BIC Inc.

    ■ Haneda Airport Enterprise Co., Ltd.

    ■ Haneda Airport Security Co., Ltd.

    ■ Haneda Passenger Service Co., Ltd.

    ■ Japan Airport Ground Handling Co., Ltd.

    ■ Haneda Future Research Institute Incorporated

    ■ Sakura Shokai Co., Ltd.

    ■ Hamashin Co., Ltd.

    ■ KAIKAN KAIHATSU Co., Ltd.

    ■ Haso Trading Co., Ltd.

    ■ LANI KE AKUA PACIFIC, INC.


    ○B. The Service utilizes Google Analytics as provided by Google, Inc. in order to ascertain the access conditions of the web pages on the website in order to improve content of web pages, as set forth in “6. Technology Used to Collect Personal Data.” JAT may, through our use of Google Analytics, disclose and provide personal data to Google, Inc.

    ○C. As described in “6. Technology Used to Collect Personal Data” above, in this Service, JAT uses Cookiebot, a GDPR-responsive information support service provided by Cybot, to restrict the acquisition of information by using cookies during periods where Customers have not consented to the use of cookies, to acquire cookies consent information, and to analyze the status of consent with respect to cookies. JAT may, through our use of Cookiebot, disclose and provide personal data to Cybot

    ○D. In order to comply with applicable privacy laws and regulations, etc. JAT may disclose and provide the personal data of Customers to relevant authorities, and other recipients of disclosures and provisions stipulated by applicable privacy laws and regulations, etc.

    8.Transfers of Personal Data to a Third Country Outside the EU

    In order to achieve the utilization purposes, JAT stores all personal data of Customers within Japan. If JAT provides personal data of Customers to third parties, we will adhere to the provisions of applicable privacy laws and regulations.

    9.Storage Period for Personal Data

    JAT may retain the personal data of Customers for up to five years.

    10.Customer Rights, etc.

    ○A. Customers may exercise the following rights with respect to personal data retained by JAT, within the scope stipulated by applicable privacy laws and regulations, etc.

    ■ Right to demand access to information pertaining to personal data (GDPR Article 15)

    ■ Right to demand correction of personal data (GDPR Article 16)

    ■ Right to demand erasure of personal data (GDPR Article 17)

    ■ Right to demand restrictions on personal data processing (GDPR Article 18)

    ■ Right to object to personal data processing (GDPR Article 21)

    ■ Right to demand that personal data be transferred to Customers or to third parties (data portability) (GDPR Article 20)


    ○B. If Customers seek to exercise any of the rights described above, they should communicate with the points of contact set forth in “12. Contact Us.”

    ○C. Customers have the right to withdraw any consent provided with respect to personal data processing anytime, insofar as the processing in question was conducted based on the consent of Customers. Withdrawal of consent will not work to undermine the legality of any processing performed prior to the withdrawal where the processing was conducted based on Customer consent. (GDPR Article 7(3))

    ○D. As a general matter, if a Customer is a child under the age of 16, consent of the party with custodial responsibility over the child will be required. (GDPR Article 8)

    ○E. Customers have the right to lodge a complaint regarding JAT’s handling of personal information with supervisory authorities responsible for information protection, including supervisory authorities applicable to the EU member state to which the Customers themselves belong, as well as the EU member state in which the Customers work, or in which the infringing conduct took place. (GDPR Article 77)

    11. Data Protection Officer

    Japan Air Terminal Co., Ltd., Planning and Management Division, General Affairs and Human Resources Department, Legal Office
    Personal Information and Specific Personal Information Protection Section

    12. Contact Us

    〒144-0041
    3-3-2 Haneda Airport, Ota-ku, Tokyo
    Japan Air Terminal Co., Ltd., Planning and Management Division, General Affairs and Human Resources Department, Legal Office
    Personal Information and Specific Personal Information Protection Section
    Tel: 03-5757-8040

    Cookie Usage Policy

    The Service uses cookies. The Service uses cookies to display content and advertisements adjusting to each customer, provide social media features, and measure the number of times that an ad appears or is clicked on. Cookies are also used to collect information on how Customers utilize the Service, and this information is shared with various social media, ad distributing, and data analysis partners. Each of our partners may use a combination of the information collected through these cookies, other information provided to each partner by Customers, as well as other information collected by our partners when Customers use the partners’ other services.

    Cookies are small text files that help Customers use websites more effectively.

    While it is legal to store cookies on Customers devices when they are essential to the operation of the Service, all types of cookies require the permission of Customers.

    The Service uses different types of cookies. Some cookies are placed by third party services displayed on JAT website pages.

    Customers may alter or withdraw anytime their consent to any cookie declaration set forth on the website.

    Customers should include their consent ID and date of consent when contacting JAT regarding any consents they provided.

    Consent applies to the following domain: tokyo-haneda.com
    Consent Status: Denied
    Change consent
    The cookie declaration was last updated by Cookiebot on August 11, 2021. :


    Mandatory (4)

    Mandatory cookies enable basic functions such as page navigation and access to safe areas of the website, making it easier for Customers to use the website. Without these cookies, the website will not function properly.



    Configuration Information (5)

    Configuration information cookies store information regarding the operation and appearance of the website, such as the location of the customer and their preferred language.


    Statistical (6)

    Statistical cookies anonymously collect and report information about the interactions between the website and visitors to the website, and are used to improve the quality of the website.



    Marketing (12)

    Marketing cookies are used to track visitors across the website overall. This tracking enables the display of advertisements that are more relevant and engaging to Customers, thereby increasing value for publishers and third party advertisers.


    Unclassified (2)

    Unclassified cookies are cookies that are currently being classified by the providers of individual cookies and JAT.


    購物導覽

    從商品預約至商品提領流程

    STEP1

    航班出發兩天前小時的商品預約

    航班出發兩天前小時的商品預約

    請將欲想要購買的商品放入購物車

    STEP2

    已完成商品支付·商品預約

    已完成商品支付·商品預約

    從購物車畫面中預約商品支付方式

    STEP3

    本公司人員完成顧客預約商品準備後,本公司人員會寄發電子郵件給顧客。

    本公司人員完成顧客預約商品準備後,
    本公司人員會寄發電子郵件給顧客。

    商品庫存確認後,本公司人員會在網路商品預約服務營業時間(9:00~17:00),寄送預約商品內容電子郵件給顧客。
    請在顧客出發前,請務必確認商品預約內容及商品提領地點。

    STEP4

    關於出發日至搭乘的商品提領流程

    關於出發日
    至搭乘的商品提領流程

    辦理日本出國手續後請在商品提領確認郵件所記載的提領處,提領商品。提領商品時,請告訴本店服務人員提領人的全名。
    *預約商品只有在顧客在出國時提領。無法接受在顧客回國後商品的提領、宅配等服務,請注意。

    航班出發兩天前小時的商品預約

    STEP1

    航班出發兩天前小時的商品預約

    請將欲想要購買的商品放入購物車

    已完成商品支付·商品預約

    STEP2

    已完成商品支付·商品預約

    從購物車畫面中預約商品支付方式

    商品の準備ができましたら、予約完了メールが届きます。

    STEP3

    本公司人員完成顧客預約商品準備後,本公司人員會寄發電子郵件給顧客。

    商品庫存確認後,本公司人員會在網路商品預約服務營業時間(9:00~17:00),寄送預約商品內容電子郵件給顧客。
    請在顧客出發前,請務必確認商品預約內容及商品提領地點。

    關於出發日至搭乘的商品提領流程

    STEP4

    關於出發日至搭乘的商品提領流程

    辦理日本出國手續後請在商品提領確認郵件所記載的提領處,提領商品。提領商品時,請告訴本店服務人員提領人的全名。
    *預約商品只有在顧客在出國時提領。無法接受在顧客回國後商品的提領、宅配等服務,請注意。

    關於本網接受網路預約的時間

    顧客出發日的14天前至2天前可接受網路預約

    關於商品支付方式

    顧客能夠選擇事前付款或者當地付款

    關於事先付款
    事前付款請點選本這邊

    關於當地付款
    我公司接受現金、信用卡、電子支付、條碼支付。
    現金:日圓、美金、歐元、銀聯卡

    (一次付清、分期付款、紅利點數)

    網路預約時所需要的資料

    出發日(本公司接受出發日前2日的線上預約商品)

    顧客搭乘的航空公司及航班號碼

    出發的顧客姓名(只有要出發國外的顧客能使用本服務,但如果您的朋友或家人出國旅行,您可以代為領取。)

    關於網路預約商品的追加·變更·取消

    在出發日2天前能夠在個人頁面做上方手續(只接受全取消)
    在變更商品時,取消全商品後請再一次重新下單。
    *對於事先付款的顧客,顧客無法在購物網站自行做取消服務,請用電話或電子郵件方式聯絡本公司。

    關於網路預約商品的追加·變更·取消

    關於商品預約追加·變更·取消提領商品時所需要的顧客資料

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