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Available date to order: 2021/7/30~2021/8/4

Brand boutiques pre-order and visit appointment

 Thank you for using JAPAN DUTY FREE.
Currently, the following brand boutiques are closed under the influence of Coronavirus, but for customers departing from the following terminals,can reserve products and make reservations of your visit. Please feel free to contact us.
Please click here for the business days and hours of our shops.


◆ Terminal 1 North Wing ◆

 ※We cannot move products between terminals.

◇ Period of Reservation ◇
 Please contact us about the stock at least one week before your departure date.
 Staff will contact you by e-mail.
 For reservations and confirmation of reserved products, please fill in the necessary information from the following "Inquiries" by 17:00 two days before departure and send us.

◇ Available visiting time ◇
 From 8:00 to 22:00 on the day of departure

◇ How to contact ◇
 Please click the "Inquiry here" button below, fill in the necessary information in the inquiry form, and then send.
 ※Required items: Name, departure date, flight number, phone number, product name
 ※Please write information if you can describe the size, color and material.
 ※If you know the model number and reference number, please include the number.


◆ Terminal 2 ◆


 ※We cannot move products between terminals.

 ※This button clicked, destination will be the external site.


◇ Precautions ◇
 ・Only terminals departing from Narita Airport, you can visit and make reservations. (We cannot move products between terminals.)
 ・If you do not come to the store more than 60 minutes after the reservation time, the reserved item will be treated as canceled.
 ・Payment at the store is only possible by credit card (UnionPay card, electronic money accepted). (No cash)