Ordering Site Failures

We apologize for any inconvenience caused by site failures. Please provide the following information.

• Circumstances that led to an error message
• Contents of the error message displayed
• Your computing environment (OS, browser [e.g., Internet Explorer, Firefox] and version, etc.)

We will investigate the failure, but if orders cannot be placed from our website, we will accept orders via telephone or facsimile.

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If you have opinions, comments or inquiries regarding our website, please use one of the following contact methods:

Inquiry Form

Telephone: 0120-082995 (9:00 to 17:00 excluding year-end and New Year holidays)

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Details of our Privacy Policy are available here .

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