*Single departure allows only one entry. (No multiple entries are permitted) One customer acquires only one bottle of the exclusive whisky. Entry is finalised when receiving an entry confirmation e-mail. Make sure to confirm that you have received an entry confirmation e-mail.
*Please add "jdf-narita@japan-airport.jp" on your -mail settings and do not set it as a junk mail.
About results of lottery
We will notice lottery winners through e-mail after our considerable lottery procedures.
*In some cases, confirmation notifications might be late.
*Lottery winners will receive an e-mail sent by "jdf-narita@japan-airport.jp", please make sure to add your accurate e-mail address on the entry form.
*We cannot deal with any questions about lottery. We do not accept any confirmation of lottery on the phone or e-mail.
About payment and acceptance of pre-ordered items.
Payment and acceptance to buy lottery products only can be done at the store you visit. Check the store below;
Your acceptance must be done within our store operation time.
Any applications out of our store operation time will be cancelled. Please check the details below;
Here is our current operation time 
A confirmation e-mail/ Passport/ a boarding pass is required to purchase your items. Applied person and a recipient must be the same and also we will check your name on your passport. We cannot sell any products to a customer who is different from the applied customer, if they deleted or cannot show a winning e-mail.
*We cannot sell any products to a customer who is show a winning e-mail image(ex:screen shot),a forwarded winning e-mail,too.
Some notes
About lottery sales
・We cannot change any information (including your departure date and flight) on your entry form thus be cautious when filling out the information.
・If you enter more than once, you will not be eligible to win even if you enter.
・Winning rights cannot be granted or changed to other people. Furthermore, you cannot sell your rights on any auction websites.
・In some cases, we might cancel or change your lottery entry without any notifications. Also, if needed, we will change the "entry terms" without notification to customers, and also amend our lottery sales operation in order to make it the most effective.
・If duplicate entries are made during the period, the latest application will be subject to the lottery.
・Cancelation of your items is available by 5pm of the day before your departure (except for some flights). Please proceed to the URL on a winning e-mail.
・In the case you do not purchase pre-ordered items, your entry qualification and ordered items is temporarily deprived.
・Even if your flight is cancelled, we cannot keep the lottery items, we kindly ask for your understanding.
・Please confirm details of items.
・In some cases, we might cancel your lottery winning rights if we cannot contact due to the reasons that registered e-mail and phone number is unavailable. We kindly ask for your understanding.
・The colour or design and specification might be different from the picture. We kindly ask for your understanding.
About liquor and connecting flight
From the view point of aeronautical safety, carry-on liquid must be lower than 100ml(g) departing by any international flights from Japan. However, products purchased at duty-free shop after passing departure procedures can be brought onto plane, there are some exceptions though.Please confirm it through your airline company beforehand.
About carry-on liquor
About duty-free exemption
Cigarettes, alcohol and perfumes have duty-free exemption depending on a country you visit. When passing customs of your visiting country, items over the duty free exemption. Our shops cannot take any responsibility of any orderings exceed duty-free exemption of each country. We will leave it to your judgement.
About dealing with personal information
Japan Airport Terminal Co.,Ltd would make use of customer information (name, passport name, date of birth, phone number, gender and e-mail address etc ) as the below. Also, due to our marketing purposes, we might use customer information as anonymous.
<Utilisation Purposes>
・Sending an e-mail of entry confirmation
・Notification of lottery winning
・Analysis for our optimal communication with customers
Please refer to the "Privacy policy" on our website to find the details.
*In the case of cancellation after winning a lottery or not showing up at the shop, lottery winning rights will never be granted from the next time.