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注文受付出発日: 2026/4/3~2026/4/17

商品について

免税品とは

免税品は海外にご出発する前に購入できる特別な商品です。
出国審査後に空港内の店舗へお立ち寄り頂き、商品をご購入することが条件となります。
免税品とは品物に税金がかかっていない状態で購入できる商品です。
免税店で販売している商品のほとんどは、まだ日本国内に輸入されていない状態のものです。
それを購入し、海外に持ち出すことで、税金がかからない安い価格での購入が可能になります。
つまり、免税品は海外へ持ち出すことで初めて免税扱いとなります。

商品の価格について

価格は予告なしに改定されることがあります。
掲載されている商品価格は、お申込み日での免税店販売価格です。

免税品液体物の機内持込制限について

免税品液体物の機内持込制限については、こちらでご確認ください。

シャネル、ディオール商品について

サイト上に掲載がありませんが、免税価格でお取扱いしております。
商品のお問い合わせについては、メールまたはお電話でお問い合わせください。
大変申し訳ございませんが、事前注文は承っておりませんので、店頭にてお求めください。

商品画像の表示について

パソコン上でご覧いただくと、実際の商品とは色が若干異なって見える場合があります。
ご購入前に必ず商品をご確認ください。

ご購入後のお取替え、ご返品について

お客様のご都合による免税品の交換・返品はお受け致しかねますのであらかじめご了承下さい。
万が一、商品に不具合があった場合は、こちらまでご連絡願います。
(ご購入日、レシートBillNoを予めご用意ください。)

電話番号:0120-082995(9:00~17:00 年末年始を除く)

ご利用ガイド

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Shopping Guide

Procedure from ordering to pick-up

STEP1

Please reservate at least 2 days before departure.

Please reservate at least 2 days before departure.

Please add the desired product to the cart.

STEP2

Completion of payment / reservation

Completion of payment / reservation

Press the shopping cart button to proceed to the order process and select a payment method.

STEP3

When the product is ready, you will receive a reservation confirmation email.

When the product is ready,
you will receive a reservation confirmation email.

After checking the stock, you will receive an order confirmation email during the business hours of the order reception service (9: 00-17: 00).
Please be sure to check the order details and pick-up location before departure.

STEP4

Delivery of products by departure date and boarding

Delivery of products
by departure date and boarding

After the departure procedure, please come to the receiving store stated in the confirmation email. Please provide the recipient's full name when you pick it up.
* Products can only be picked up at the time of departure. Please note that you cannot hand over or deliver to home after returning to Japan.

Please reservate at least 2 days before departure.

STEP1

Please reservate at least 2 days before departure.

Please add the desired product to the cart.

Completion of payment / reservation

STEP2

Completion of payment / reservation

Press the shopping cart button to proceed to the order process and select a payment method.

When the product is ready, you will receive a reservation confirmation email.

STEP3

When the product is ready, you will receive a reservation confirmation email.

After checking the stock, you will receive an order confirmation email during the business hours of the order reception service (9: 00-17: 00).
Please be sure to check the order details and pick-up location before departure.

Delivery of products by departure date and boarding

STEP4

Delivery of products by departure date and boarding

After the departure procedure, please come to the receiving store stated in the confirmation email. Please provide the recipient's full name when you pick it up.
* Products can only be picked up at the time of departure. Please note that you cannot hand over or deliver to home after returning to Japan.

About the orderable period on this site

Orders can be placed 14 to 2 days before the departure date.

About advance payment method

You can choose advance payment or local payment.

About advance payment
Click here for advance payment


About local payment method
You can pay by cash, credit card, e-commerce, QR / bar code payment.
Cash: Japanese Yen, US Dollar, Euro
UnionPay Card
Credit card contactless payment is not available at JAPAN DUTY FREE in Terminal 2.

(One-time payment, installment payment, revolving payment, and bonus payment)

Information required when ordering

Departure date (We accept up to 2 days before departure on our site.)

Airline name and flight number to board

The name of the person departing (only available to those departing overseas, but if any of your friends or family members travel abroad, you can receive the product on your behalf. )

About addition / change / cancellation of order contents

You can complete the procedure from "My Page" up to 2 days before departure (only cancellation).
If there is a change in the product, please cancel all your orders and then place your order again.
* Customers who have paid in advance cannot cancel, so please contact us by email.

About addition / change / cancellation of order contents

Information required when receiving the product

Please provide your 14-digit order number or give the recipient's name.

* If you have multiple order numbers, please tell us the total number of orders.

* You can check your order number from the order acceptance email, confirmation email, or "My Page" on the ordering site.

* For smooth receipt, if you are not recipient of the products, please forward the order confirmation email to the recipient, or print out and hand it to the recipient.

About duty-free liquid products of carry-on restrictions

Please check here for restrictions on carry-on of duty-free liquid products.