What are Duty Free Products?
Duty free products are products that can be purchased under special conditions before departing overseas.
You can purchase such products on the condition that you visit shops at the airport after passport control.
Duty free products are not subject to taxes.
Most products sold at duty free shops are yet to be formally imported into Japan.
By purchasing such products and taking them overseas, you can purchase them at a discount price without taxes.
Duty free products will be treated as such only if they are taken overseas.
Product Prices
Prices may change without prior notice.
Prices of items indicated are the selling prices at the duty-free shop as of your order placement date.
Please click here for details of restrictions on carrying duty free liquid on board.
Chanel and Dior Products
These are not listed on our website, but we do offer them at duty free prices.
Please inquire via e-mail or telephone regarding these products.
We apologize for the inconvenience, but we do not accept pre-orders for these products. Please purchase them at our shops.
Display of Product Images
The color of products displayed on device screens may differ slightly from actual colors.
Please check the product before making the purchase.
Exchanges/Returns after Purchase
Please note that duty free products cannot be returned or exchanged because customers have changed their minds.
In case of product defects, please call the contact number below.
(Please have the date of purchase and receipt number ready)
Telephone: 0120-082995 (9:00 to 17:00 excluding year-end and New Year holidays)