ログイン

カート

メニュー

注文受付出発日: 2026/4/16~2026/4/30

会員登録について

JAPAN DUTY FREE免税品注文サイトをご利用の前に会員登録をお願い致します。

ご登録いただきますとJAPAN DUTY FREE免税品注文サイト及び、「TIAT DUTY FREE免税品事前注文サイト」「HANEDA Shopping」でもご利用いただけます。

注文サイトのユーザー登録をしていただくことで、購入履歴をご覧いただけるほか、メールマガジンや多彩なサービスもご利用いただけます。

ID・パスワードをお忘れの場合

IDをお忘れの方

会員登録IDはお客様のメールアドレスとなっております。
お忘れの方は、お電話にてお問い合わせください。

パスワードをお忘れの方

パスワードの再設定が必要となります。
リマインダー機能をご利用いただき、パスワードの再設定をお願いいたします。

ご登録内容の確認、変更について

お客様情報よりご確認、変更いただけます。
(パスワード、メールアドレス、住所、電話番号などの基本情報の変更メールマガジンの登録、削除)

登録の解除について

お客様情報よりご退会の申請をおこなっていただけます。

または、お電話にて承ります。下記までご連絡ください。(年始を除く9:00~17:00)
0120-082995(フリーダイヤル)
0476-32-8680

ご利用ガイド

TOP

Shopping Guide

Procedure from ordering to pick-up

STEP1

Please reservate at least 2 days before departure.

Please reservate at least 2 days before departure.

Please add the desired product to the cart.

STEP2

Completion of payment / reservation

Completion of payment / reservation

Press the shopping cart button to proceed to the order process and select a payment method.

STEP3

When the product is ready, you will receive a reservation confirmation email.

When the product is ready,
you will receive a reservation confirmation email.

After checking the stock, you will receive an order confirmation email during the business hours of the order reception service (9: 00-17: 00).
Please be sure to check the order details and pick-up location before departure.

STEP4

Delivery of products by departure date and boarding

Delivery of products
by departure date and boarding

After the departure procedure, please come to the receiving store stated in the confirmation email. Please provide the recipient's full name when you pick it up.
* Products can only be picked up at the time of departure. Please note that you cannot hand over or deliver to home after returning to Japan.

Please reservate at least 2 days before departure.

STEP1

Please reservate at least 2 days before departure.

Please add the desired product to the cart.

Completion of payment / reservation

STEP2

Completion of payment / reservation

Press the shopping cart button to proceed to the order process and select a payment method.

When the product is ready, you will receive a reservation confirmation email.

STEP3

When the product is ready, you will receive a reservation confirmation email.

After checking the stock, you will receive an order confirmation email during the business hours of the order reception service (9: 00-17: 00).
Please be sure to check the order details and pick-up location before departure.

Delivery of products by departure date and boarding

STEP4

Delivery of products by departure date and boarding

After the departure procedure, please come to the receiving store stated in the confirmation email. Please provide the recipient's full name when you pick it up.
* Products can only be picked up at the time of departure. Please note that you cannot hand over or deliver to home after returning to Japan.

About the orderable period on this site

Orders can be placed 14 to 2 days before the departure date.

About advance payment method

You can choose advance payment or local payment.

About advance payment
Click here for advance payment


About local payment method
You can pay by cash, credit card, e-commerce, QR / bar code payment.
Cash: Japanese Yen, US Dollar, Euro
UnionPay Card
Credit card contactless payment is not available at JAPAN DUTY FREE in Terminal 2.

(One-time payment, installment payment, revolving payment, and bonus payment)

Information required when ordering

Departure date (We accept up to 2 days before departure on our site.)

Airline name and flight number to board

The name of the person departing (only available to those departing overseas, but if any of your friends or family members travel abroad, you can receive the product on your behalf. )

About addition / change / cancellation of order contents

You can complete the procedure from "My Page" up to 2 days before departure (only cancellation).
If there is a change in the product, please cancel all your orders and then place your order again.
* Customers who have paid in advance cannot cancel, so please contact us by email.

About addition / change / cancellation of order contents

Information required when receiving the product

Please provide your 14-digit order number or give the recipient's name.

* If you have multiple order numbers, please tell us the total number of orders.

* You can check your order number from the order acceptance email, confirmation email, or "My Page" on the ordering site.

* For smooth receipt, if you are not recipient of the products, please forward the order confirmation email to the recipient, or print out and hand it to the recipient.

About duty-free liquid products of carry-on restrictions

Please check here for restrictions on carry-on of duty-free liquid products.